KYOCERA Toner Returns Service

KYOCERA Toner Recycling Scheme

Renowned in the industry for green initiative and environmental practice, we currently offer a Returns Service for all used, genuine KYOCERA toner cassettes and waste toner bottles. We will accept one return for each new, genuine KYOCERA toner cassette you purchase. Follow the instructions below to return your toner cassettes and waste toner bottles to us.


Our bulk toner take-back service comes with a specially designed toner collection box of two sizes, which is used to store empty toners and then be collected when full. This service is free, and is managed very easily via a dedicated web portal – Kyocera Web Portal


If you are a home user or a very small office, you can still return single toners to us, using a downloadable Freepost Label.

Also a free service, this applies to individuals who discard fewer than 10 empty toners per year.


Toner collection boxes are available in two sizes – box ‘M’ can hold around 15-20 toners and box ‘L’ can hold around 40-50 toners. You can order empty collection boxes from the web portal, using this to also request collection of the box(es) when they are full.

If you are a large business, you can of course order multiple packs of empty boxes and arrange collection for more than one box at a time. You only need to register once on the web portal, where you will  have the opportunity to set up an account which enables you to access data on your toner returns.


  1. Make sure it’s full – please do not request collection of your box until it’s completely full, as shipping part filled boxes increases the environmental impact of transport.
  2. Make sure it’s KYOCERA – please do not return consumables from other manufacturers, including Kyocera compatible toners. We can only accept genuine KYOCERA toner cassettes and waste toner bottles.
  3. Make sure it’s sealed – please do seal items securely in the plastic bags that are included in the packaging of new KYOCERA consumables. This avoids toner leakage during transport.

THIS SERVICE IS FOR RESIDENTS OF THE UK ONLY. If you are located in another country, please see the KYOCERA website for your country, or contact your local KYOCERA Document Solutions office or national distributor.